Who we are
Our website address is: https://www.timstone.photo.
What personal data we collect
The process of purchasing products from us requires that you provide some personal information, since we need to know some things about you in order to process your payment and ship your product to you. This includes your billing and shipping addresses, first and last name, your email address, your phone number, the products and shipping options you selected, how much you paid, the date of your order, and any additional instructions you provided with your order.
Our contact form requires a user to enter an email address, a first name, and a message. This information is only used to create an email which is sent to our administrator. We do not retain this information.
Our site performs basic web analysis on data contained in logs recording user activity. These logs include the ip-address a visitor used, the time of day of each interaction with the site, and the url visited. The logs do not include personal information. These logs are retained indefinitely for historical and trend analysis.
Why we need the data we collect
We need the data we ask from you to fulfill the contract we made with you when you gave us money for our products. This contract includes shipment of your product to the location you have identified, and contacting you for refund or alternate product arrangements should we be unable to fulfil your order.
Compliance with legal obligations
Some of our processing of the data we collect from you is required for legal reasons, including tax calculations where applicable.
There are behaviors you expect of legitimate businesses, such as confirmation of your order and status update emails. Without the data we collect, it would be impossible for us to provide the good service you expect.
What we do with your data
How we protect your data
Our site uses a state-of-the-art SSL certificate from Comodo.com. All interaction with this site is performed using HTTPS, with encryption utilizing this certificate.
Our site utilizes a widely used and trusted internal firewall and security scanner to block intrusion attempts.
Who we share your data with
How long we retain your data
Other than payment information, we retain all the information you provide us as you order products indefinitely for historical and trend analysis purposes.
What rights you have over your data
If you have purchased a product from us at any time, we will provide you with a report of all the information we hold about you, including any data you have provided to us, upon request. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We can be contacted using our Contact Form, or by emailing us at admin @ timstone dot photo.